Privacy Policy

Last updated: 04/01/2026

CultureBears respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

When you use our website or place an order, we may collect:

Name
Email address
Billing and shipping address
Payment details (processed securely by third-party providers)
IP address and browsing data

2. How We Use Your Information

We use your information to:

Process and deliver orders
Communicate with you about your order
Provide customer support
Improve our website and services
Comply with legal obligations

3. Payments

All payments are processed securely through Shopify and its payment partners. We do not store or have access to your full card details.

4. Sharing Your Information

We only share your information with trusted third parties where necessary, including:

Payment processors
Shipping and delivery companies
Shopify (our e-commerce platform)

We never sell your personal data.

5. Cookies

Our website uses cookies to:

Enable core site functionality
Analyse traffic and improve user experience

You can manage or disable cookies through your browser settings.

6. Data Security

We take reasonable steps to protect your personal data using industry-standard security measures. However, no method of online transmission is 100% secure.